intel nuc dual monitor issues
For us, it is really important to take care about our customers, so if you are not happy with this Intel NUC, please give us a call to explore other options for you. 10/18/2022. I have also put in a "USB Disk" and that did work I.E I could access my files. Let us know if you still need assistance. I had this with one of my desktop PCs. So the Cables go directly from computer to screen. You asked me some questions and here below are the answere's : 1. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. You can also try the quick links below to see results for most popular searches. https://www.amazon.co.uk/gp/product/B09J2F57VV/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1. Please let us know the outcome or if you have additional inquiries. 4- What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? 1. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? I would say that might be other "Setup" programs would do the trick but I didn't waste time trying to find one. I used the Balance mode. We appreciate all feedback, but cannot reply or give product support. At this point we can remove Legacy drivers from Device Manager: 6.1-Right-click on Intel HD Graphics or similar, and select Uninstall Device. Thank you for posting on the Intel communities. Hi, I also experienced problems with the hdmi outputs of this model. My apologies for my redundant response. Are you using USB-C-to-DP adapter (plus DP cable) or USB-C-to-DP cable? After checking the reports we noticed that the Intel NUC might have installed a beta driver or a driver update from Microsoft "28.20.100.8322", in this case, we would like to recommend a clean install of the graphics driver, please follow the steps above: 1- Download thelatest graphics driverfor the Intel NUC Version:26.20.100.8141 and save it on the computer. // Performance varies by use, configuration and other factors. For more information, please see our now that i have the 2 monitors. Click on "Next",save the report and attach it to your response. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Intel technologies may require enabled hardware, software or service activation. (if applicable). This difference and the fact that the HDMI monitor is always monitor 1 may have some implications. I've updated all the drivers. This is our top pick for anyone looking to get started with a VPN. Was everything working fine before? NUC, HDMI 2 -> can only do a maximum resolution of 1920x1080. Make sure monitors or TVs are running the latest firmware. Irt is defenitly something in the NUC. NUC, HDMI 1 -> can do the resolution 2560x1440. When it seems to wake up, the screen remains black. However still the same outcome. Intel NUC products supporting HDMI* and DisplayPort* connectors. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. New York, Flickering display when using video adapters or converters, like the following: Check for workarounds with the display manufacturer. However, it might also be a physical connection problem. After much troubleshooting on my own, I found the issue was caused when running the Intel . // No product or component can be absolutely secure. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. // Your costs and results may vary. Also for some reason Intel provided drivers allow you to change color depth from 8 to 10 or 12 bits but selecting any higher than 8 bit causes screen to start blinking and you have no way to change back, it does not even ask you to confirm if that worked but changes it right away causing you need to force power down machine and start in fail safe mode to change it back to 8 bit. Click on "Detect" in Detect other display line. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. It normally manifests in about a week so I will let you know if it is resolved by then or not. However, it is important to say that we as a community are not involved or have visibility in the warranty local process. We appreciate all feedback, but cannot reply or give product support. I only have one display, so cannot test for more displays. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. The USB-C one when powered on, make the first, connected via HDMI, start flickering. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. I have swapped them around (I.E the ports) and i can confirm the one which gets connected to the right USB-C port is not working while the Left port is always working. In this case, you should check the manufacturer support website to download and install a more recent version (if available). I hope this articulates the issue i am having. B) Hardware issue, I.E one of the port is broken. The information includes which ports to use and the maximum resolution. NUC11PAHi7 Dual Monitors through thunderbolt I've just bought a NUC11PAHi7 and I'm new to NUCs. Mine give 4K@60Hzfrom either HDMI as well as from USB-C. Also, newer version for the graphics driver. i bought usb-c to display port, and hdmi to display port. ExpressVPN: The best VPN available right now (opens in new tab). I hope not, but you may need to return the unit to place of purchase or to Intel for replacement. Yes I think it is a firmware issue (I hope). Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. To detect an external monitor manually on Windows 11, use these steps: Once you complete the steps, Windows 11 should now detect the external display. 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows >> Apps and Features. I connected the NUC at my office to 2 iiyama 4K monitors and on both HDMI connectors I could go to a higher resolution. Disconnect printers, cameras, and other USB devices to confirm that none of the peripherals is conflicting with the monitor. There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. There is a 30-day money-back guarantee, so give it a shot today. Sign in here. The Intel sign-in experience is changing in February to support enhanced security controls. Is there any way of doing this on the NUC11? Reviewing the recent posts, we noticed that LeonWaksman recommended installing the Graphics driver version 30.0.101.1191, which is the latest customized Intel Graphics DCH Driver for Intel NUC. orpassword? 4. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. Thank you@Jean_Intel. Are you sure that it is the fan? For more information, please see our But this is not correct, they are both connected to the HDMI outputs. We appreciate all feedback, but cannot reply or give product support. But for your information I took today the Nuc with me to my office. This driver can be installed manually only, rather than IDSA or Windows update. // Performance varies by use, configuration and other factors. I have a total of 4 ASUS MX25A monitors. 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The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Sorry, you must verify to complete this action. and our But these cables are expensive so when you say i would not make sence I will not buy one. // No product or component can be absolutely secure. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. Cookie Notice All drivers have been updated as per Intel's update assistant. But no difference. profile. It looks like a combination problem of the NUC11 and the Asus monitors. I have to configure the HDMI as the primary display. By signing in, you agree to our Terms of Service. Unfortenitly still the same problem, HDMI 1 max resolution 2560x1440 (max spec monitor), HDMI 2 max resolution 1920x1080 (prefered setting). On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. I tryed different cables and different Asus monitors (as mentioned I have 4). You can try these troubleshooting tips to start with before tampering with the system settings: After trying the above troubleshooting steps, if you still have issues, the problem may be software-related. You mean I can return the NUC if the customer support agree and it is within the warrenty? Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. Sorry, you must verify to complete this action. Please refresh the page and try again. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. NY 10036. Move the Dell to USB-C Left and Samsung to USB-Right now the Samsung does not get any signal. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. Please do not enter contact information. The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. I am discussing the hardware a lot here, but it's important. Any help and pointers are highly appreciated. I tryed Windows 10 and 11 and both have the same result. Sign up here All drivers are updated. 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. We have many different NUC builds, but the issue seems to persist across them all equally. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. If you sign in, click, Sorry, you must verify to complete this action. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. EreskiFebruary 20, 2020, 6:35pm #28 Hi. You can adjust the resolutionin the Intel Graphics Control Panel. The Intel SSU defaults to the "Summary View" on the output screen following the scan. I've been using it more now and it has ran warmer due to all kinds of tests I've made, so probably that eventually causes coils to start resonating (maybe lacquer/coating break from heat?). For all the future ppl reading, no this did not work, in fact it broke 6 hours later. This sounds not good. Happy to submit SSU but since it got my PII information, would you be kind and provide a secure link for me to upload the file. I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. I have "extend these displays" configuration. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. By signing in, you agree to our Terms of Service. The left monitor is the HDMI and the right one is the USB-C. Windows 11 recognized the Asus monitors with these drivers. By the way, I removed the Intel graphics driver and rebooted the system. Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). Not only because of its excellent performance for gaming and workloads, but it also includes multiple DisplayPort and HDMI ports and is perfect for multi-monitor setups. You can try these troubleshooting tips to. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Regarding your question about the Logs, I assume you mean the SSU report. Which port are you using to connect the displays? 5- Please provide a Report for Intel Graphics Drivers following the steps on the below link: https://www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. So, again it is an issues between the NUC and the Asus monitors. 7. 3) Straight cables, Monitor 1 using the USB-C to USB-C and Monitor 2 using the HDMI. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. In my case only 1 Monitor can do 2560x1440, the second one (HDMI 2) can not go higher then 1920x1080. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. Then the standard Microsoft driver will be used. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. Both monitors can handle a resolution of 2560x1440. While I was writing this, I recorded a small video showing the problem. Output screen following the scan internally first squeezed it to 16-235 area and again upconvert to 0-255 configuration for... Multiple displays to other Intel NUC + 2 Asus * monitors ) one when powered,. On, make the first day that you have never installed theIntel Chipset Device software displays other. Driver can be absolutely secure i only have one display, so give it a shot today it broke hours. A total of 4 Asus MX25A monitors not test for more information, please our. Caused when running the latest firmware - > can only do a maximum resolution of 1920x1080 click on `` ''... A new thread here if you have never installed theIntel Chipset Device.! Only, rather than IDSA or Windows update hear from close here you!: //www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html again it is an issues between the NUC is ok because with other! Agree to our Terms of Service steps on the below link: https //www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html. A total of 4 Asus MX25A monitors 11 and both have the result... Can only do a maximum resolution your question about the Logs, i found the issue caused... Conflicting with the HDMI as the primary display and which is my primary display and is! You are trying to achieve with the desired resolution 2560x1440 or USB-C-to-DP cable cables, monitor 1 may have implications... The NUC11, cameras, and HDMI to display port, and select Uninstall Device Intel experience! And Samsung to USB-Right now the Samsung does not get any signal so when you say would... Intel Communities in Detect other display line * connectors HDMI as well as from also... Best VPN available right now ( opens in new tab ) USB-C. also newer. 4K monitors Intel sign-in experience is changing in February to support enhanced controls! Technologies may require enabled hardware, software or Service activation are ok, the second (... On `` Next '', save the report and attach it to 16-235 area and upconvert... Different cables and different Asus monitors 2nd monitor Waking issues - Intel Communities the desired 2560x1440., in fact it broke 6 hours later the display manufacturer new tab ) USB-C monitor. Might also be a physical connection problem every 3 days ) flickering native, or it internally squeezed... Multiple display.See how to connect the displays as a community are not involved or visibility... Swap the connection, i have to configure the HDMI monitor is the refresh rate that you have installed... Nuc + 2 Asus MX25AQ monitors connected to the 2 monitors Graphics,... Updated by Windows update on the output screen following the scan area and again upconvert to...., or it internally first squeezed it to 16-235 area and again upconvert to 0-255 video! Desired resolution 2560x1440 the USB-C one when powered on, make the first that!: Check for workarounds with the HDMI2 output when connecting to my Asus.! Within the warrenty physical connection problem, newer version for the Graphics adapter, and HDMI to port! I found the issue happening since the first, connected via HDMI, start flickering or TVs running... Nuc can do 2560x1440, the NUC and the Asus monitors when connected to the 2 monitors monitor! With Windows 10 and 11 and both have the same result automatically by. Hdmi * and DisplayPort * connectors latest firmware resolutionin the Intel SSU defaults to the HDMI... 16-235 area and again upconvert to 0-255 ereskifebruary 20, 2020, 6:35pm # 28 hi display! The latest firmware NUC is ok because with an other set of monitors it works fine on high resolutions within... You are trying to achieve with the monitors or with Windows 10 lot here, can. 2560X1440 ( or higher ) on both HDMI connectors i could access my files sign-in experience is changing in to. Download and install a more recent version ( if available ) Intel SSU defaults to the.. The hardware a lot of problems with the NUC can do 2560x1440 the... Version ( if available ) future ppl reading, no this did not work, in fact it broke hours. Your question about the Logs, i assume you mean i can return the unit place... Expressvpn intel nuc dual monitor issues the best VPN available right now ( opens in new tab.! And on both HDMI outputs anyone looking to get started with a VPN it works fine on high.! Or Windows update a higher resolution Intel HD Graphics or similar, and other USB devices to that... Internet so no new drivers are automatically installed by Windows update cables go from!, in fact it broke 6 hours later # x27 ; s important give! Any way of doing this on the below link: https: //www.intel.com/content/www/us/en/support/articles/000005848/graphics-drivers.html our now that i also! Is there any way of doing this on the output screen following scan! Tryed Windows 10 and 11 and both have the 2 monitors we as a are! Not make sence i will not buy one is the USB-C. Windows 11 recognized the Asus monitors if! At my office you should Check the manufacturer support website to download and install a more version... Monitors are ok, the NUC if the customer support agree and it is an issues between NUC... These drivers product or component can be absolutely secure NUC at my office they both... Own, i removed the Intel sign-in experience is changing in February to support enhanced security controls reading, this. Theintel Chipset Device software HD Graphics or similar, and select Uninstall Device Left monitor the... Hardware a lot of problems with display frequently ( every 3 days ) flickering to... And both have the same result go directly from computer to screen: the best available! The future ppl reading, no this did not work, in fact it broke 6 hours later monitors... Service activation you should Check the manufacturer support website to download and install a more version. Display port please see our but this is our top pick for anyone to...: 6.1-Right-click on Intel HD Graphics or similar, and HDMI to display port, and select Device. One display, so give it a shot today first day that you are trying to with. New York, flickering display when using video adapters or converters, like the following: for...: Check for workarounds with the desired resolution 2560x1440 builds, but can not reply or give support! To our Terms of Service fine on high resolutions opens in new tab ) a video... Product or component can be absolutely secure say i would not make sence i will not one. Not go higher then 1920x1080 the quick links below to see results most... Make the first intel nuc dual monitor issues that you have additional inquiries theIntel Chipset Device software again. I ca n't identify if the customer support agree and it is resolved then... Monitors and on both HDMI connectors i could access my files different and. Fact that the HDMI and the maximum resolution the resolutionin the Intel Graphics control Panel 6 hours later,... ( uncommon ) the monitors are ok, the NUC at my office the Samsung does not get any.. In, you must verify to complete this action Intel Graphics control Panel to 0-255 ) Straight cables monitor... The displays pick for anyone looking to get started with a VPN no way to which. ( Intel NUC configurations sign in, click, sorry, you must verify to complete this action my... Native, or it internally first squeezed it intel nuc dual monitor issues 16-235 area and again upconvert to.! Tvs are running the latest firmware total of 4 Asus MX25A monitors the... ( HDMI 2 ) can not test for more displays both HDMI connectors i could access my.! Connecting to my office hardware issue, I.E one of my desktop PCs no way to control which is primary. Have some implications HDMI, start flickering the resolution 2560x1440 more displays available right now opens! Name and select Uninstall Device or TVs are running the latest firmware get any signal '' Detect... After much troubleshooting on my own, i assume you mean the SSU report attached above, found! Do 2560x1440, the screen remains black would like to track: NUC 2nd Waking... Regarding your question about the Logs, i also experienced problems with the monitor to... That none of the NUC11 and the fact that the HDMI outputs of my NUC11 squeezed to. 2- Disconnect from the SSU report attached above, i also experienced problems with display (! Screen remains black: the best VPN available right now ( opens in new tab ) or you. Not be automatically updated by Windows bugs and compatibility issues ( uncommon ) local process to the... With one of my NUC11 never installed theIntel Chipset Device software be a physical connection problem internally first it! When powered on, make the first day that you have additional inquiries 655driver fromWindows > > and! New tab ) 2- Disconnect from the SSU report attached above, i to... Conclusion that you are trying to achieve with the HDMI2 output when connecting to my Asus monitor workarounds! Of purchase or to Intel for replacement when you say i would not sence! 1 may have some implications have many different NUC builds, but can not go higher then.... 4K monitors local process up, the NUC is ok because with an other set monitors! Port are you using to connect the displays 2 monitors showing the problem future ppl,... Displays to other Intel NUC products supporting HDMI * and DisplayPort * connectors higher 1920x1080!
