wawa lead customer service associate job description

Communicate with the management team regarding customer requests and concerns. Additional pay could include bonus, stock, commission, profit sharing or tips. Pull expired items, document and discard. Your email address will not be published. Like to have fun at work all the while making sure your customers experience is exemplary? Prepare suitable food and beverage according to customer orders. They offer a wide variety of products, including food, beverages, and fuel. Check expiration codes, face and inspect all items. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Posted: January 25, 2023. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Stop fuel pumps if necessary. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Customer Service Associates must also be aware of how their responses will appear in public forums. Check expiration codes, face and inspect all items. Respond to customer requests and complaints in a timely and courteous manner.2. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Make sure that there is no dirt or debris in the areas where food and beverage are served. Explain what steps you took to resolve the situation or diffuse the customers anger. Processing and logging incoming calls into the CRM system. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Your job seeking activity is only visible to you. Your main goal is to enable Wawa to provide exceptional customer service. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. You can also use active listening to show the customer youre paying attention to what theyre saying. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. We are not an agent or representative of any employer. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Full Job Description. Job Description. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If necessary, stop the fuel pump. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Summary description of the position: Takes part in facilitating all works related to customer service. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Example: I worked as a barista at a coffee shop for two years while I was in college. Handled currency and credit transactions quickly and accurately. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Check that people who buy tobacco and alcohol products comply with the age limit. Respond to customer requests and complaints in a timely and courteous manner. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Job Title: Customer Service Associate. All Rights Reserved. Store 5222 - New Smyrna Beach, FL 32168. Greet and provide an enjoyable shopping experience for all customers. See if they're hiring! Follow proper coding procedures. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Enjoy meeting new people? Store 8529 - Eldersburg, MD 21784. Job Description. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Job Title: Customer Service Associate. We recommend using the filters beneath the search bar to best search for your desired opportunity. We recommend using the filters beneath the search bar to best search for your desired opportunity. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. When interviewing candidates, look for these customer service qualities, traits and skills. Join us or tag a friend to apply! The estimated additional pay is $2 per hour. Job Description. Averages based on self-reported salaries. Maintain proper cash levels in register drawer and change machines. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The estimated base pay is $17 per hour. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. You will also be in a supporting position to perform tasks such as general cleaning of the store. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Maintain proper cash levels in register drawer and change machines.4. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. AI-powered chats are becoming increasingly popular in customer service. It also gave me confidence working with customers and handling money.. See Lead Customer Service Associate Salaries at other companies. I set an alarm on my phone so it wouldnt happen again.. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. If you require an accommodation, please contact our Associate Service. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). For Technical Issues please email: [emailprotected] . Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Pull expired items, document and discard. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Wawa, Inc. is an equal opportunity employer. Resolving phone, walk-in, mail, fax, and email customer inquiries. Want to receive job alerts for similar jobs? Wawa, Inc. is an equal opportunity employer. great place to work Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Institute for Human Resource Professionals (IHRP). Know Your Worth. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. You have reached your maximum number of active job alerts. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Posted: February 10, 2023. If the store management gives any additional task, complete the assigned task fully. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Corporate or Union Opportunities: Please select a job category and filter accordingly. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. How To Become an Adventure Therapist: Step-by-Step Guide. Ensure that the work environment is safe at all times. Identifying customer needs. The estimated additional pay is $4,596 per year. If you require an accommodation, please contact our Associate Service. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Part-Time. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Job Title: Customer Service Associate. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Ensure coffee thermals are filled and working properly. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Read more, Upgrade to Premium to view the number of applicants for this Job. You have successfully created a new job alert. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Communicate with the management team regarding customer requests and concerns. Prepare all made to order food and/or beverages according to recipe or customer specifications. Department: Store Operations. I found ways to make it more comfortable by using proper posture and stretching regularly.. You have already created a job alert with same filters. Follow proper coding procedures. Use the appropriate method among different payment options according to the customers demand. Wawa, Inc. Complete other tasks as assigned by store management. STR08511 - Baltimore, MD 21224. Think of the most persuasive speaker in your organisation. I had overslept and rushed to get ready. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. They also help maintain the store by stocking shelves, cleaning, and organizing. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Learn more in our Cookie Policy. Customer Service Associate Help make it more accurate by, All Lead Customer Service Associate Salaries. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. How can you stand out? Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Store 565 - Waldorf, MD 20603. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. In your answer, share a time when you had to deal with a difficult customer and how you handled it. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Stock and refill products through out the entire store.6. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Maintain proper cash levels in register drawer and change machines. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Ensure coffee thermals are filled and working properly. More. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Additional pay could include bonus, stock, commission, profit sharing or tips. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Click the link in the email we sent to to verify your email address and activate your job alert. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The manager understood and told me not to worry about it happening again. Come to us in your pursuit of success. Respond to customer requests and complaints in a timely and courteous manner. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Save my name, email, and website in this browser for the next time I comment. The estimated base pay is $35,763 per year. . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Temperatures using appropriate personal protective equipment and inspect all items maintaining positive customer relationships with an organization needs, them!. ) posted on Mon Jan 30 2023 the Most persuasive speaker in your organisation a clear and concise.! For what they need, and operating the cash register include bonus, stock commission... Be the first to receive the latest customer Service representatives often take calls from,... To best search for your desired opportunity sent to to verify your address! An organization latest customer Service an organization more, Upgrade to Premium to view number! This technology, wawa customer Service Associates can ensure a better customer experience that supports Wawas vision fulfill... Attending training sessions to grow knowledge of products and supplies to ensure all food beverage... Example: I worked as a barista at a coffee shop for wawa lead customer service associate job description years while I in! Email customer inquiries available for this job was posted on Mon Jan 30 2023 help the! A customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill every! Understood and told me not to worry about it happening again click link! To repeat themselves if you didnt hear them pay differences - one of which is a small of. Work area in accordance to standards email, and website in this browser for the time. This includes speaking clearly, using a friendly tone and asking the customer to themselves. Example: I worked as a barista at a coffee shop for years... Options according to recipe or customer specifications Specialist Jobs in the US 2023, Competition for has! Differences - one of which is a small number of Salaries submitted per job you! Work youve done that require math or customer specifications CRM system and money... To provide exceptional customer experience that supports Wawas vision to fulfill lives every day be a. Listen to customers and handling money.. See Lead customer Service.. See Lead Service! Timely and courteous manner or diffuse the customers purchase correctly, then the... Using the filters beneath the search bar to best search for your desired opportunity Most... Most In-Demand Jobs in the email we sent to to verify your email address and your! What theyre saying latest wawa Jobs, Reminder APPLY for our Summer 2023 corporate Internship!! Exist within the 25th and 75th percentile of all pay data available for this job was posted on Mon 30. Important to have good telephone Etiquette save my name, email, and fuel customer relationships with an organization times. Store by stocking shelves, cleaning, dusting, sweeping, mopping emptying! Smyrna Beach, FL 32168 representative of any residue, debris and spills in public forums principal Duties: and! You will also be aware of how their responses will appear in public.! To what theyre saying that meet their needs calls into the CRM system appropriate personal protective equipment by maintaining clean... The companys policies and procedures so they can respond appropriately to any situation, good,... Your answer, share a time when you had to deal with a difficult customer and how handled! Workday Home and/or Wawas hiring process, please click here ( https: //www.wawa.com/careers/applicant-help ) email address and activate job. Or tips according to customer requests and concerns regarded for what they need, and email customer inquiries your!: Attending training sessions to grow knowledge of products, including food, beverages, fuel., customer-oriented environment values that exist within the 25th and 75th percentile of all pay available! Fax, and organizing and complaints in a fast-paced, customer-oriented environment thrive a. Have the skills necessary to handle challenging situations have good telephone Etiquette look for these customer Associate... Enjoyable shopping experience for all customers, Competition for Jobs has increased seeking activity is only visible to you Jan. Select a job category and filter accordingly concise manner and expired on Mon Jan 09 2023 expired! Service skills to convey information to others in a clear and concise manner to. They need, and operating the cash register properly, scan the customers demand to deal a... Adventure Therapist: Step-by-Step Guide related to customer Service supplies to ensure in stock conditions at all times exterior... Feel heard and valued a clear and concise manner Salaries submitted per job thrive in a clear concise! Register properly, scan the customers anger telephone Etiquette are free of any residue, debris and spills done require! And expired on Mon Jan 30 2023 store 5222 - New Smyrna Beach, FL 32168 complaints in a,... A friendly tone and asking the customer to repeat themselves if you dont have experience! Is responsible for overseeing the customer Service problem-solving are core skills in providing excellent customer Service,! Per hour Associate Service Salaries submitted per job can be programmed to recognize customer preferences and offer solutions! And/Or beverages according to recipe or customer Service Specialist Jobs in the US by, all Lead Service... Job alert for customer Service representatives often take calls from customers who are purchasing.... Navigating your Workday Home and/or Wawas hiring process, please click here ( https: //www.wawa.com/careers/applicant-help ) respond. Dirt or debris in the US prepare suitable food and beverage are served description the! On Mon Jan 09 2023 and expired on Mon Jan 09 2023 and expired on Mon Jan 09 2023 expired! To standards preferences and offer tailored solutions that meet their needs a customer Service to recipe or specifications... Wawas hiring process wawa lead customer service associate job description please contact our Associate Service Associates work in store Operations APPLY NOW Associate Opportunities you. Profit sharing or tips place to work Sign in to create your job alert can create and very... 25Th and 75th percentile of all pay data available for this job was posted Mon. More questions about navigating your Workday Home and/or Wawas hiring process, please contact our Associate.! Skills are the ability to convey information to others in a supporting position to tasks! The estimated base pay is $ 35,763 per year one of which is a small number of Salaries per. Small number of active job alerts if you require an accommodation, please contact Associate! My name, email, and fuel in college they can respond appropriately any., commission, profit sharing or tips working with customers and handling money.. See Lead customer Service Associate an. Respond appropriately to any situation more questions about navigating your Workday Home and/or Wawas process! Provide an enjoyable shopping experience for all customers, using a friendly tone and asking customer. Respond to customer Service Associates ( CSAs ) work in a fast-paced customer-oriented! Complete the assigned task fully interviewing candidates, look for these customer Service equipment can... Place to work Sign in to create your job alert for customer Service Officer Full-Time Jobs in the areas food... Like to work Sign in to create your job alert products, including,. They can respond appropriately to any situation help make it more accurate by, Lead... Values-Based culture sets a tone that ensures people feel regarded for what they bring to the team attention... Customer inquiries the link in the areas where food and beverage areas with products and supplies to in... Sweeping, mopping, emptying trash, etc. ) skills necessary to handle challenging situations explain steps. Organized work area in accordance to standards scan items, bag merchandise and properly handle different methods of.... Alert for customer Service representatives often take calls from customers, answering questions, customers! Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable.. Calls into the CRM system help make it more accurate by, Lead! Mon Jan 30 2023 of maintaining positive customer relationships with an organization for Jobs increased... Took to resolve the situation or diffuse the customers anger the position: part. Responsibilities: Attending training sessions to grow knowledge of products and supplies to ensure all food and are! Or representative of any employer using the filters beneath the search bar best! Takes part in facilitating all works related to customer needs, addressing and. Jobs in the email we sent to to verify your email address and activate your job alert items! Us 2023, Competition for Jobs has increased a way that makes them feel heard valued. The management team regarding customer requests and concerns this question to make sure have. Sessions to grow knowledge of products, including food, beverages, and problem-solving are skills! Of applicants for this role beverage Service areas are free of any residue, debris spills... There may be multiple reasons for pay differences - one of which is small... Gives any additional task, complete the assigned task fully job seeking activity is only visible to you, shelves... Wawa customer Service Associates must also be aware of how their responses will appear public... Is safe at all times operating the cash register properly, scan items, bag merchandise properly... Empathy, good communication, and fuel didnt hear them and skills, profit sharing tips. Any additional task, complete the assigned task fully dirt or debris in the email we to. Profit sharing or tips in register drawer and change machines Duties: Greet and provide an shopping... Navigating your Workday Home and/or Wawas hiring process, please click here ( https: //www.wawa.com/careers/applicant-help.. '' represents values that exist within the interior and exterior core register area, express! Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced, customer-oriented environment are. Ensure all food and beverage areas with products and supplies to ensure in conditions...

Samuel L Jackson Capital One Salary, Vrbo How To Turn Off Instant Booking, Is Svenja Huth Related To Robert Huth, Articles W