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Learn more, Go Government is designed to be your guide as you consider, apply, and secure federal employment. Its often a very disconnected conversation between the development of an AI tool and its implementation in the context of a program, noted Ariga of the GAO. About Us. Partnership for Public Service. 115-131. Hoang, Trang, Jiwon Suh, and Meghna Sabharwal. These frameworks often center on the concept of responsible artificial intelligence: the idea that AI tools must meet certain governance and ethical standards in their development, implementation and operation. Collecting and analyzing this information will enable organizations that support the federal government and its institutionsand our government itselfto address the barriers that contribute to gender disparities in federal leadership roles and to build a more effective federal workplace. Federal government websites often end in .gov or .mil. .manual-search-block #edit-actions--2 {order:2;} Biased tendencies can also affect our professional lives. These results were statistically significantly higher on all four core competencies and 15 of 20 subcompetencies. Specifically, we identified key differences across gender and race/ethnicity for how individuals are rated by themselves and others. From increasing efficiency to finding data insights that enhance the customer experience, AI is an invaluable tool for federal leaders to serve the public and transform their agencies. This trend suggests that the underrepresentation of diverse groups of women in senior federal leadership positions is not due to a lack of leadership ability, but rather due to more systemic or structural factors. The Partnership for Public Service: Building a better government and a stronger democracy. Our Center for Presidential Transition is the nations premier nonpartisan resource for presidential candidates and their teams as they prepare for a new administration or a presidents second term. The government workforce is more educated and more white-collar than the private-sector workforce. "Intersectionality, leadership, and inclusion: How do racially underrepresented women fare in the federal government?." Graduation from Partnership programs is contingent upon full attendance and participation in our training sessions. p.usa-alert__text {margin-bottom:0!important;} Partnership staff will work with you throughout the AI Federal Leadership Program to ensure that your experience goes smoothly. Excel uses a generic dictionary with negative and positive words and then assigns each phrase in the dataset a score based on how strongly that phrase aligns with those positive or negative words. The Leadership Excellence in Acquisition Program (LEAP), Partnership for Public Service is pleased to announce the launch of an 1102 Career Map. 202-775-9111. After finishing grad school, Biolamwini decided to continue her research on A.I.'s racial bias and quickly realized that much of this was a result of the non-diverse datasets and imagery used by . We help federal employees become more effective leaders by offering them leadership training and continual opportunities to collaborate and network within government and across sectors. A research report into the need, benefits and challenges for Public Service Mutuals to form partnerships as a route to growth and diversification. As stated in our previous brief, the alignment between how employees perceive their own performance and how others perceive it is a strong indicator of career success and advancement. .manual-search ul.usa-list li {max-width:100%;} Retrieved from, 4. We also provide valuable training sessions and other custom employee engagement offerings to help agencies better support the federal workforce. Examine our reports, toolkits and other materials that focus on improving federal employee engagement. Partnership for Public Service and Accenture Federal Services, "Government for the People: Designing for Equitable and Trusted Customer Experiences," Nov. 16, 2021. Others, however, are just beginning to explore whether and how AI tools can be incorporated into their service delivery. .usa-footer .grid-container {padding-left: 30px!important;} When we closely examined the data, we uncovered several important trends about these differences. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. Retrieved from, 3. McKinsey & Company." Whether agencies are building their own AI systems or acquiring them from outside vendors, they should ensure they have sufficient expertise to evaluate and operate artificial intelligence tools. EIN. Before beginning AI initiatives, organizations should be sure they have in place processes that enable collaborative decision-making that takes into account the many perspectives needed for truly responsible AI use. This finding also highlights the need to build performance management systems that promote equity in career advancement and leadership opportunities. Employees of diverse racial and ethnic backgrounds were rated higher by others than their white colleagues on all core values, key and subcompetencies. We work across administrations to help transform the way government operates by increasing collaboration, accountability, efficiency and innovation. 43 (1990): 1241. Public Administration Review 82.3 (2022): 537-555. We also found that these diverse groups assess their own abilities more similarly to how others assess them compared to their white colleagues, which is typically a strong predictor of career advancement. Washington, DC 20005 Identify employer specific issues of concern to which the Alliance should direct particular attention and resources. Honoree Archive. For example, the U.S. Agency for International Developments Artificial Intelligence Action Plan and the University of Californias Responsible Artificial Intelligence report lay out standards and recommendations for future action to promote responsible AI use. Terms of Use 15. "The Intersectionality of Leadership: International Considerations." We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. An official website of the United States government. A partnership across the University of New Mexico, city of Albuquerque, state and city emergency operations centers, nonprofits, primary health care clinics, the city department of health, and the Medical Reserve Corps used the community-based participatory research (CBPR) model as a planning and evaluation tool (19). Our previous research highlighted differences between how men and women leaders in the federal government scored on the Public Service Leadership Model. Prepare leaders to incorporate AI technology into their strategies and equip their workforce. Yet, research shows there is bias in property valuations at . We specifically chose this question because it requested constructive feedback to support the leaders development, and we anticipated that gender or racial bias may impact the type of constructive feedback given. Because our previous analyses identified significant differences in how men and women were rated by others, such as supervisors, direct reports, colleagues, or friends and family, we also ran an additional statistical test, a two-way analysis of variance (ANOVA), to explore any trends in how others rated women based on their race and ethnicity. In all, these findings suggest that federal leaders gender, or racial/ethnic background affects how they are perceived by their colleagues and coworkers. We also train college and university career counselors to help their students understand the federal recruiting and hiring process and identify federal internship and fellowship opportunities. Applicants should be senior executives or GS-15s who are committed to attending all six virtual or in-person session dates in Washington, D.C. Set a vision for AI and its potential in government, Relate mission outcomes to state-of-the-art AI technology, Begin building an AI community of practice as executive leaders in government, Link strategy to mission impact with tools and application, Communicate the importance of culture and the implications for the workforce, Effectively lead change and manage risk in building an AI-ready culture, Develop guiding processes for AI structure, Create accountability for the effective use of AI, Understand the negative effects of AI and its default to bias and injustice, Design AI around values that promote diversity, equity and inclusion, Establish principles for the responsible use of AI, See AIs potential in positively impacting the public good, Create accountability and action plan for leading AI in government. AI might be the right solution for an agency looking to answer website visitors simple questions via a chatbot, but might not be an appropriate choice to evaluate the likelihood an applicant will commit benefits fraud. AI tools use data to learn a task, and they continue to improve at functions such as transferring information from paper into computers, recognizing images, answering questions by quickly finding relevant information in databases or documents, detecting patterns in data, making decisions about simple queries and predicting someones behavior based on past conduct. Annually, Accenture and the Partnership for Public Service document government's progress on customer experience and profile high-impact services. The .gov means its official. While not statistically significant, employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on the remaining three subcompetenciesembracing risk and uncertainty, evidence-based decision-making, and systems thinkingas well as the core value of commitment to public good. Focusing on the common reference point of the problem an AI tool is intended to solve can help technical and non-technical leaders communicate more effectively. The most comprehensive and authoritative rating of employee engagement and satisfaction in the federal government. (202) 775-9111. Provide expertise in developing information on the advancement of employment of people with disabilities and in communicating such information (e.g. Its important to say, does your organization have the governance structure to methodically bring these perspectives in throughout the [AI] lifecycle, and do they have enough authority in the matter? said the GAOs Ariga. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. ol{list-style-type: decimal;} Figure 5. The principles below should serve as examples for leaders of how to adapt established tenets of responsible artificial intelligence to the specific context of public services. As AI becomes more common in our everyday interactions with private sector entities, it is also increasingly relevant for the delivery of public services by federal, state and local governments. [CDATA[/* >